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Case studies

Operator-led deployments. Documented outcomes.

Every deployment below is a real engagement with a sponsor, CRO, or site network. Numbers are measured against the customer's own pre-YANA baseline — not industry benchmarks.

Two analysts reviewing clinical trial data on dual monitors
CRO · Onboarding & competency

From 14-week ramp to 6-week productive on study

New CRA hires were taking 12–16 weeks to reach independent monitoring readiness, with inconsistent competency across hubs in NA, EMEA, and APAC.

Stack deployed
  • YANA Academy (cohort)
  • YANA Sim Lab (monitoring scenarios)
  • YANA Verified (passport)
“We stopped guessing whether a hire was ready. The passport gave us evidence the QA team trusted on day one.”
— VP, Clinical Operations, Top-10 Global CRO
Q3 2025 → Q1 2026 · 217 hires across 9 countries
Outcomes
↓ 57%
Time-to-productive
94%
First-monitoring-visit pass rate
+22 pts
12-mo retention vs. cohort baseline
0 critical
Audit findings during ramp
Site network · Retention & promotion paths

Cut coordinator attrition by half in two quarters

Coordinator turnover was running at 38% annually, driven by unclear advancement and weak early-career support.

Stack deployed
  • YANA Career OS (workspace)
  • YANA Academy (CRC-to-Lead path)
  • YANA Verified
“For the first time our coordinators can see the next two rungs and the exact reps to get there. They're staying.”
— Director of Site Operations, Multi-site SMO
Q4 2025 → Q2 2026 · 11 sites, 184 staff
Outcomes
↓ 51%
Annualized attrition
3.2× prior year
Internal promotion rate
↓ 38%
Time-to-fill open coordinator roles
+41
Net Promoter (staff)
Sponsor · Diverse, decentralized talent sourcing

Stood up a vetted bench in 6 weeks for a Phase III restart

Sponsor needed 40+ verified, GCP-current professionals across 14 cities for a paused Phase III restart — without a typical 4-month agency cycle.

Stack deployed
  • YANA Talent Cloud (concierge)
  • YANA Verified (passport API)
  • YANA Career OS
“YANA gave us a vetted, diverse bench faster than our preferred agencies — and every profile carried verifiable competency.”
— Head of Clinical Resourcing, Mid-cap Sponsor
Q1 2026 · 6 weeks, 14 cities
Outcomes
6 weeks
Time-to-bench
14 / 14
Cities staffed
47%
Diversity of bench (URM)
↓ 34%
Cost vs. agency baseline
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